Communicate with affiliates
Communicating with your affiliates is essential to create successful partnerships. Our affiliation software provides several tools to simplify this process.
To send an email to an affiliate click on his email address. The default e-mail program will open and then you can send a message to the affiliate.
Admin panel > users > affiliates
You can send communications to all affiliates or to a certain group of affiliates, using the newsletter module integrated in AffiliationSoftware.
Admin panel > tools > newsletter
Simply select the recipients, enter the subject and the text of the message and then click on send.
To send a newsletter to specific affiliates it is also possible to select from the specific page and then click on actions > send.
In addition to emails, it is possible to insert private messages, which affiliates see on their panel homepage.
Admin panel > tools > private messages
Each private message can be visible to an affiliate or to everyone, and have an expiration date, after which it will be automatically deleted.
Both the sign-up page and the affiliate panel have a contact form, which users can use to send an email.
Emails are sent to the address entered in the general settings.
In addition to the contact form, you can also view a phone number and a Skype account. Affiliates can use this information to request support.
Admin panel > settings > general > email > account manager
Every message sent through the affiliate program, both incoming and outgoing, is recorded in the logs and remains stored in the system for 30 days.
Admin panel > settings (advanced) > logs > email
Thanks to this plugin it is possible to program emails that will be automatically sent to new registered affiliates.
Admin panel > tools > followup
With the multilingual plugin you can manage the affiliate program in multiple languages simultaneously, including email messages and newsletters.
Admin panel > settings (advanced) > email messages