{"id":949,"date":"2019-03-07T15:46:44","date_gmt":"2019-03-07T14:46:44","guid":{"rendered":"https:\/\/www.affiliationsoftware.com\/page\/?p=949"},"modified":"2019-03-07T15:46:46","modified_gmt":"2019-03-07T14:46:46","slug":"communicate-with-affiliates","status":"publish","type":"post","link":"https:\/\/www.affiliationsoftware.com\/page\/communicate-with-affiliates\/","title":{"rendered":"Communicate with affiliates"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Communicate\nwith affiliates<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Communicating\nwith your affiliates is essential to create successful partnerships. Our\naffiliation software provides several tools to simplify this process.<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\">E-mail<\/h5>\n\n\n\n<p>To send an\nemail to an affiliate click on his email address. The default e-mail program\nwill open and then you can send a message to the affiliate.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">Admin panel\n&gt; users &gt; affiliates<\/pre>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">Newsletter<\/h5>\n\n\n\n<p>You can\nsend communications to all affiliates or to a certain group of affiliates,\nusing the newsletter module integrated in AffiliationSoftware.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">Admin panel\n&gt; tools &gt; newsletter<\/pre>\n\n\n\n<p>Simply\nselect the recipients, enter the subject and the text of the message and then\nclick on send.<\/p>\n\n\n\n<p>To send a\nnewsletter to specific affiliates it is also possible to select from the\nspecific page and then click on actions &gt; send.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">Private\nmessages<\/h5>\n\n\n\n<p>In addition\nto emails, it is possible to insert private messages, which affiliates see on\ntheir panel homepage.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">Admin panel\n&gt; tools &gt; private messages<\/pre>\n\n\n\n<p>Each\nprivate message can be visible to an affiliate or to everyone, and have an\nexpiration date, after which it will be automatically deleted.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">Contact\nforms<\/h5>\n\n\n\n<p>Both the\nsign-up page and the affiliate panel have a contact form, which users can use to\nsend an email.<\/p>\n\n\n\n<p>Emails are\nsent to the address entered in the general settings.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">Account\nManager<\/h5>\n\n\n\n<p>In addition\nto the contact form, you can also view a phone number and a Skype account.\nAffiliates can use this information to request support.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">Admin panel\n&gt; settings &gt; general &gt; email &gt; account manager<\/pre>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">Logs<\/h5>\n\n\n\n<p>Every\nmessage sent through the affiliate program, both incoming and outgoing, is\nrecorded in the logs and remains stored in the system for 30 days.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">Admin panel\n&gt; settings (advanced) &gt; logs &gt; email<\/pre>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">Followup\n(plugin)<\/h5>\n\n\n\n<p>Thanks to\nthis plugin it is possible to program emails that will be automatically sent to\nnew registered affiliates.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">Admin panel\n&gt; tools &gt; followup<\/pre>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">Multilingual\n(plugin)<\/h5>\n\n\n\n<p>With the\nmultilingual plugin you can manage the affiliate program in multiple languages\nsimultaneously, including email messages and newsletters.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">Admin panel\n&gt; settings (advanced) &gt; email messages<\/pre>\n","protected":false},"excerpt":{"rendered":"<p>Communicate with affiliates Communicating with your affiliates is essential to create successful partnerships. Our affiliation software provides several tools to simplify this process. E-mail To send an email to an affiliate click on his email address. The default e-mail program &hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6],"tags":[103,102,104,101],"class_list":["post-949","post","type-post","status-publish","format-standard","hentry","category-documentation","tag-email","tag-emails","tag-messages","tag-newsletter"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Communicate with affiliates - AffiliationSoftware.com<\/title>\n<meta name=\"description\" content=\"Communicate with affiliates Communicating with your affiliates is essential to create successful partnerships. Our affiliation software provides several\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.affiliationsoftware.com\/page\/communicate-with-affiliates\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Communicate with affiliates - AffiliationSoftware.com\" \/>\n<meta property=\"og:description\" content=\"Communicate with affiliates Communicating with your affiliates is essential to create successful partnerships. 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